This statement will take effect as of the publication on the company's website, i.e. as of May 2018.
Our customers can send inquiries about personal data protection, privacy and security by physical mail as follows:
Enzyme Advising Group S.L.
Paseo de Gracia, 17, 4ª planta
08007 Barcelona (Spain)
NIF (Tax ID) B64755424
Or, alternatively, by email to the following address: firstname.lastname@example.org
Why and how we collect and use your personal information
We may collect your personal information as an interested party for various purposes, such as the following:
a. Access to and use of websites
When you enter one of our websites, or use one of our online services, we will record the information necessary to provide you with access, for the functioning of the website or for our compliance with legal and security requirements related to the functioning of our website, such as passwords, IP addresses and browser settings. We also collect information about your activities during your visit in order to personalize your experience on the website, such as recording your preferences and settings, and to collect statistics to help us improve and further develop our websites, products and services.
b. Responding to your requests for information, orders or support
When you contact us (online or offline) in connection with a request for information, to place an order for a product or service, to provide support, or to participate in an activity, we will collect the information necessary to deal with your request, provide you with access to the product or service, offer support and contact you. For example, we collect your name and contact information, details about your request, postal address, place of business, corporate email, corporate website and your agreement with us, as well as information from customer satisfaction surveys and other possible matters you communicate to us. We retain such information for administrative purposes, to defend our rights and in connection with our relationship with you.
When you provide your name and contact information to register in connection with a request, the registration may identify you when you visit our websites.
c. Contacting our customers' employees, potential customers, partners and suppliers
In our relationship with customers or potential customers, partners and suppliers, they also provide us with professional contact information (such as the name, professional contact details, the positions or titles of their employees, contractors, consultants and authorized users) for purposes such as contract management, processing, delivery of products and services, provision of support, invoicing and management of services or the relationship.
d. Visitor Information
We record visitors to our sites and locations (name, identification and professional contact information) and use surveillance cameras for security, personal safety and regulatory purposes.
Most of the information we collect about you comes from our direct interactions with you. When you register to participate in an event, we may collect information (online and offline) regarding the organization of the event and during an event, such as participation in sessions and survey results. We combine the personal information we collect to perform general analysis and business intelligence to conduct our business or for commercial purposes. You can choose to receive information about our products and services by email, phone or post, or register for subscriptions. When you visit our websites or use our services, we may provide you with personalized information. You can always opt out of receiving personalized communication by sending an email to email@example.com
When you indicate that we may use your personal information in connection with a request, order, transaction or agreement (or their preparation), or to provide you with the services you have requested (such as a website), we do so because it is necessary for the fulfilment of an agreement with you.
When you indicate that we may use your personal information in connection with the marketing, enhancement or development of our products or services, for security reasons or regulatory requirements other than those relating to your agreement or request, we do so on the basis of our legitimate or third party interests, or with your permission. When we collect and use your personal information subject to applicable Data Protection Legislation.
Sharing personal information
Among the subsidiaries controlled by Enzyme, we only grant access to personal information in the event that they need to know this, in accordance with the purposes for which such access is granted.
If applicable, Enzyme may share your personal information with selected partners to help us offer you, or the company you work for, with products or services, or to process your requests. When selecting our suppliers and partners, we take their data processing procedures into account.
Security and accuracy of information
We want to protect your personal data and keep it accurate. Enzyme implements reasonable physical, administrative and technical security measures to help us protect your personal information from unauthorized access, use and disclosure.
We will not retain personal information for longer than necessary in accordance with the purposes for which it is intended, including the security of our processing in compliance with legal and regulatory obligations, the processing of disputes and for the establishment, exercise or defence of legal claims in the countries in which we do business.
You may request to access, update or correct your personal information. You also have the right to object to direct marketing.
You may have additional rights under the applicable data processing law. For example, if the processing of your personal information is subject to the European Union's General Data Protection Regulation ("GDPR"), and your personal information is processed on the basis of legitimate interests, you have the right to object to the processing for reasons relating to your specific situation. Under the GDPR, you may also have the right to request that your personal information be deleted or restricted and to request the portability of your personal information.
Right to lodge a complaint
If you believe that our treatment of your personal information does not comply with applicable data protection laws, you may lodge a complaint:
Cookies, web beacons and other technologies
As mentioned above, we collect information from your visits to our websites to gather statistics about usage and effectiveness, personalize your experience, personalize our interactions with you, and improve our products and services. To do this, we use various technologies, including scripts, tags, local shared objects (Flash cookies), local storage tags (HTML5) and cookies.
What are cookies and why are they used?
A cookie is information that a website may send to your browser and that may be stored in your system as a tag that identifies your machine. Although cookies are commonly used to measure website usage (such as number of visitors and length of visit) and its effectiveness (such as the topics that are of most interest to visitors) and to facilitate navigation or use and, as such, are not associated with any personal information, they are also used to personalize the experience of a known visitor to a website by associating it with the user’s profile information or preferences. Over time, this information becomes valuable knowledge to enhance the user experience.
Cookies are typically categorized as "session" or "persistent" cookies. Session cookies help you navigate the website efficiently, recording your progress from page to page so that you are not prompted for information you have already provided during your current visit, or information necessary to complete a transaction. Session cookies are stored in the temporary memory and are deleted when the web browser is closed. Persistent cookies, on the other hand, store user preferences on current and subsequent visits. They are saved to the device's hard disk and are still valid when you restart your browser. We use persistent cookies, for example, to record your choice of language and location.
When you visit our websites or online services, you may be able to define your preferences regarding cookies and other similar technologies by using the options and tools available to you through your browser. Although Enzyme websites do not currently recognize automated browser signals related to tracking mechanisms, such as "do no track" instructions, you can usually indicate your privacy preferences regarding the use of most cookies and similar technologies through your web browser. Search your browser, under the "Tools" heading (or a similar heading), for information on checking cookies. In most cases, you can set your browser to notify you before you receive a cookie, giving you the option to accept it or not. As a rule you can also set your browser to always disable cookies. If you block, disable or reject cookies, you may not be able to view some websites correctly.
Web beacons or other technologies
Some Enzyme websites also use web beacons or other technologies to adapt those websites better to provide better customer service. These technologies can be used on many pages of Enzyme websites. When a visitor accesses these pages, an unidentifiable notice of that visit is generated and may be processed by us or our providers. These web beacons usually work in conjunction with cookies. If you do not want the cookie information to be associated with your visits to these pages or the use of these products, you can disable cookies in your browser. If you disable cookies, web beacons and other technologies will still detect visits to these pages, but they will not be associated with the information stored in cookies.
There are also third parties we are associated with to provide certain features on our website or to display Enzyme advertising on other websites depending on your web browsing activity. They also use Flash cookies or HTML5 to collect and store information.
We may include web beacons in marketing emails or newsletters to determine if messages have been opened and the links they contained have been clicked.
At Enzyme we do not offer third-party online advertising on our websites, but we do advertise our products and services on third party websites. Please review the privacy policies of these website operators or online advertisers to understand their advertising practices, including the types of information they may collect about your Internet use.
Links to Non-Enzyme Sites and Third Party Applications
To enable you to interact with other websites where you may have accounts, (such as Facebook and other social media sites) or to join communities on such sites, we may provide links or integrated third-party applications that allow you to sign in, post content or join communities from our websites. We may also provide you with general links to non-Enzyme websites.
The use of these links and applications will be subject to the privacy policies of third parties and you should therefore familiarize yourself with those policies before using these links or applications. Enzyme is not responsible for the privacy practices or content of these other websites.
Changes to our Privacy Statements
We may periodically update this Privacy Statement, as well as other specific privacy statements. When we make changes to this Privacy Statement, we will add a new date at the top of the statement.